Now that Dialtune snares have been out in the wild for a few years, we're starting to see a growing community of drummers who are buying Dialtune snares second-hand from other drummers. Every snare we sell, we include a small package of two (2x) lengths of additional cable and a hex wrench designed to help you loosen the set screws on the dial face to access the gearing where you change the cable out. Here's a short video demonstrating this:

In 2020 when we first launched Dialtune, we released our Maker Series snares. These snares were the result of countless hours of R&D, and helped launch Dialtune as a company. Starting at $999, we sold out and saw hundreds of drummers around the world champion their experience playing Dialtune.

With the Marker Series in the wild, we worked tirelessly behind the scenes to build upon our design and take into account drummer feedback. In late 2023, we launched the current version of our Dialtune snare drums with a few key updates. Most notably, a starting price of $599. The current version of our snares feature numerous improvements that we've detailed here.

But one change we want to draw particular attention to is the size of the hex wrench required to adjust the set screws in the dials.

• Our Maker Series snares use a 2mm hex wrench to adjust the set screws.
• While our current and future iteration of Dialtune drums will use a 2.5mm hex wrench.

Why? Simple, we found that over time a 2mm hex wrench can bend accidentally when attempting to tighten or loosen the set screws. To mitigate this, we decided to change the size of the set screws to use a thicker 2.5mm hex wrench instead of a 2mm hex wrench, and this has helped solved the problem of drummers bending hex wrenches accidentally.

 

So two things to remember.

1. Maker Series snares use a 2mm hex wrench to remove the dial face from the dial housing while current and future iteration Dialtune drums will use a 2.5mm hex wrench.
2. Maker Series snares can be easily identified by the "Maker Series" badge on the side of the drum, as well as the DW Magnetic Throw and 3-Position Butt Plates that were a feature of that series of drums. 

Did you buy a Maker Series snare? Don't fret! Your 2mm hex wrench is not going to break on you. Just be aware that poorly made hex wrenches have the tendendcy to torque and bend if too much force is applied. If you don't have the original 2mm hex wrench that came with the drum, you can buy a hex wrench (also known as an Allen key) from any local hardware store. Opt for a brand name that you trust, and you'll find adjusting the set screws on the dial a breeze! 

Got questions? Hit us up